Frequently asked questions

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If your question isn't here, message us on WhatsApp — a real person from our Dubai team replies, usually within the hour during office hours.

Safety of funds

Where is my money held?

In your own trading account, opened in your name with a regulated MT5 broker. Capital Flow Algo never receives, holds or transfers client money.

Can Capital Flow Algo withdraw my funds?

No. We operate with trading-only permissions. Deposits and withdrawals can only be made by you, the account holder, through the broker's own verified channels.

What if I want to stop?

Change your account's trading password (or ask the broker to reset it) and our connection ends immediately. You can then withdraw your full balance from the broker at any time. There is no lock-in and no exit fee.

What happens if Capital Flow Algo ceased operating?

Nothing happens to your money. It remains in your own broker account, untouched, and you keep full control. This is the main reason we chose the no-custody model.

Returns & risk

Are the 5–8% and 15–20% monthly returns guaranteed?

No. They are historical monthly ranges from live trading. Markets change, and any month can fall outside the range or be negative. Anyone who guarantees you a trading return is either misinformed or dishonest — please treat such promises with suspicion, including from us if we ever made one.

Have you had losing months?

Drawdowns are a normal part of any trading strategy, and the forex algorithm in particular is designed to accept short-term losses in pursuit of higher returns. Our full month-by-month record, including weaker months, is on the Performance page, and we will show you live accounts on request.

Which strategy is lower risk?

The gold spot–futures arbitrage strategy. It is fully hedged and does not depend on market direction, which is why its returns are lower and steadier. The forex algorithm targets higher returns and carries higher variance. Many clients combine the two.

Can I lose more than I invest?

Our partner brokers offer negative-balance protection on retail accounts, meaning your account cannot go below zero. You could, however, lose some or all of the capital you deposit. Only invest money you can afford to put at risk.

The strategies

Did Capital Flow Algo build these algorithms?

No, and we are open about that. We partner with specialist quantitative developers and license their strategies. Our job is selection — running each algorithm on our own capital first — plus daily monitoring, risk oversight and honest client reporting. You benefit from strategies that would otherwise be out of reach to private investors.

Can I see the algorithm's code or rules?

The underlying code is proprietary to the developers. We do share the strategy's logic in plain English, its risk parameters, its full trade history and live account access — which is what actually matters for judging it.

How often do you add new strategies?

When one earns its place. Every candidate goes through backtest audit and a minimum of 3–6 months live on our own capital before release. Our current pipeline is on the Strategies page. Existing clients get first access.

Do the algorithms run on my computer?

No. They run on our dedicated servers and connect to your account. You install nothing except the free MT5 app if you want to watch trades on your phone.

Getting started

What is the minimum investment?

$1,000 per strategy. You can start small, see the algorithm work in your own account, and add more capital whenever you are comfortable.

Which broker do you use, and can I use my own?

We work with established, regulated brokers that support MetaTrader 5 and automated trading, chosen for execution quality and reliability. We'll recommend the right one on your consultation call based on your country of residence and strategy, and guide you through opening the account. Using our vetted brokers lets us guarantee the strategy behaves as tested. If you already have an MT5 account elsewhere, ask us — in some cases it can be supported.

How long does onboarding take?

Typically under a week: one consultation call, broker account opening and KYC (1–3 days), deposit clearing (1–3 days), then connection of the algorithm. See How It Works.

What are your fees?

Fees are explained transparently on your consultation call, before you open an account. There are no hidden charges and no penalty for withdrawing. We don't publish fees online because they can depend on capital size and strategy mix.

Can I invest from outside the UAE?

In most cases, yes — our partner brokers accept clients from many countries and we work with clients across the GCC, India, Europe and beyond. Some jurisdictions are restricted by the broker; we'll confirm on the call.

Tracking & reporting

How do I track my account?

Through the free MetaTrader 5 app (iOS, Android, Windows, Mac). Log in with your account and you'll see open positions, closed trades, balance, equity and profit in real time. We'll walk you through it on your onboarding call.

Will I get statements?

Yes. Monthly statements are generated by the broker directly, and we send a plain-English monthly summary explaining performance. You can also export any period from MT5 yourself.

Can I verify your track record before investing?

Yes. Ask for read-only investor access to a live Capital Flow Algo account. Investor access lets you see everything but change nothing. Request it on WhatsApp.

About the company

Where are you based? Can I visit?

Our office is in Dubai Silicon Oasis, Dubai, UAE. Yes — we encourage prospective clients to visit. Book a time on WhatsApp and we'll meet in person.

Is Capital Flow Algo a registered company?

Yes. Capital Flow Algo is a registered company operating from Dubai Silicon Oasis, United Arab Emirates. Registration details are available to prospective clients on request.

Do you give investment advice?

No. We provide access to automated trading strategies and information about them. We do not provide personalised investment, tax or legal advice. Please consider your own circumstances or consult a licensed adviser before investing.

Still have a question?

Message us directly. No bots, no scripts — you'll speak to someone on the team.